About Control-F1

Control-F1 understands the challenges facing the support industry and is leading the market to support automation. Control-F1 solutions are designed to prevent, detect, and repair computer problems before they cause significant disruption to operations. Control-F1 optimizes the support desk organization by integrating support automation with existing technologies. Control-F1 support automation products and services increase the productivity of the support desk, reduce downtime for customers, and improve customer satisfaction.

Control-F1 offers a complete support automation solution, assisting your support desk in three specific areas:

• Call optimization by automating diagnosis and repair processes using SupportBridge Live Automation(tm)
• Call deflection by empowering your customers using SupportBridge Self Service Automation(tm)
• Call prevention by monitoring and pushing fixes using SupportBridge Self Healing Automation(tm)

For more information, e-mail us at info@a4sales.com.